Portfolio Category: Training

MOC University Online Training Program

MOC Products has developed a web-based service advisor training platform. The Service Advisor curriculum is part of MOC® University and focuses on core principles that all advisors should strive to utilize as a standard of service and performance. There are 8 core modules that can benefit dealership management, employees & their customers. The training is…
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Product Knowledge Training

Product Knowledge will thoroughly train you on MOC® Services and Equipment. Expect to learn to how MOC®'s top ten services benefit most vehicle's designed safety, performance and longevity. Product Knowledge training course is formatted with the following: Service Benefits Service Videos Product Claims Overcoming Objections Relating Products by Service Equipment Knowledge Warranty Information Marketing Materials  
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Equipment Training

As part of our dealership support package we include comprehensive equipment training. Complete step-by-step video tutorials demonstrating proper use of our equipment. On-site training designed to give appropriate service associates the fundamental skills and knowledge to operate equipment. Our technical trainer will review recommended OEM service schedules and answer any pertinent questions. Classroom and web-based…
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ACE™ Training

The “ACE™” Training Program provides an ongoing educational system for ASMs and service departments nationwide. Our service-drive-training programs are customized around the needs and desires of each dealership. Increased Profitability Growth in Productivity and Confidence New Selling and Closing Skills More Effective and Efficient Service Advisors Ongoing Support From Experienced ACE™ Trainers Brochure
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