MOC University
ONLINE SERVICE-DRIVE TRAINING
We have developed an innovative web-based training curriculum focused on the core principles of service and communication that benefits both dealership management and their employees while enhancing every customer visit. The training is designed to be a vital part of a dealership’s long-term investment and growth strategy.
gain comprehensive knowledge and skills
2 Minute training modules for beginners to seasoned vets. I Engaging whiteboard animation videos.
Flexible, web-based platform allows training anytime and anywhere. I Quizzes after each module measure retention and learning.
Helps establish a consistent routine on the service drive. I Ability to monitor and manage student progress.
MOC U VIDEO CLIPS
CUSTOMER BENEFITS
- Customers feel a level of comfort
- Reassures customers their concerns are being addressed
DEALERSHIP BENEFITS
- Increased Customer Satisfaction
- Creates a consistent sales routine on the service drive
EMPLOYEE BENEFITS
- More effective and efficient communication
- Builds confidence